Call Center

Call Center Magazine is the customer-care industry's number one information resource. Each issue covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone. Each month, Call Center Magazine gives readers the in-depth information they need to make informed decisions about the technologies, techniques and tools they need to effectively manage customer interactions. Whether you run a customer service center, help desk or sales and support office, Call Center Magazine covers all aspects of the customer/enterprise interface. Products covered include digital announcement systems, internet-enabled call center hardware and software, telemarketing software, headsets, predictive dialers, call recording/monitoring equipment and call accounting software.
12 Issues per year---Available for Delivery to US and Canadian Addresses Only at this time.

Please Note: To qualify for this free trade publication, you will be required to fill out a separate application form after you check out. Be sure to look for the pop-up link about Free Trade Magazines on the order confirmation page.

Shipping to U.S./APO Addresses only.